Privacy Policy

Dezign Studio Interiors, a specialist design division of Dezign Studio, operates this website and provides bathroom design, product supply and installation services. For the purposes of UK data protection law, we are the data controller of the personal information collected through this website.

You can contact us at 104 High Street, Barkingside, Ilford, Essex, IG6 2DR, by telephone on 020 8150 7272, or by email at hello@dezignstudiointeriors.co.uk.

We collect information you provide directly when you contact us or use our services, including:

• Your name, email address, telephone number and postcode when you submit an enquiry form, request a sample design pack or book a design call
• Project information you choose to share, such as property type, room details, budget range, timescales and photographs or measurements
• Records of correspondence when you contact us by phone, email, WhatsApp or through the website
• Technical information collected automatically, such as pages visited, the page from which you submitted a form, and marketing source parameters (UTM tags), used to understand how customers find us

We use your information to:

• Respond to your enquiries and provide the design services you request
• Prepare design proposals, quotations and project documentation
• Send you the sample design pack or other materials you have requested
• Send occasional design guides and updates where you have given consent — you can withdraw consent at any time
• Improve our website and understand which marketing channels bring customers to us
• Meet our legal and accounting obligations

We process your information on the following legal bases: performance of a contract or steps taken at your request before entering a contract (responding to enquiries, preparing designs); consent (marketing emails, which you may withdraw at any time); and legitimate interests (understanding how our website is used and protecting our business), balanced against your rights.

We do not sell your personal information. We share it only with service providers who help us operate — such as our website hosting provider, payment processing provider (Stripe, when you purchase a design package), and email systems — and only to the extent needed. Where you proceed to supply or installation, relevant project details are shared with the trades and suppliers delivering your project.

Enquiry records are kept for as long as needed to handle your enquiry and for a reasonable period afterwards. Records relating to purchased services are kept for the periods required by law (typically six years for accounting records). Marketing consents are kept until you withdraw them.

Under UK data protection law you have the right to:

• Access the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information in certain circumstances
• Object to or restrict our processing in certain circumstances
• Withdraw consent at any time where processing is based on consent
• Complain to the Information Commissioner's Office (ico.org.uk) if you are unhappy with how we handle your information

To exercise any of these rights, or to ask any question about this policy, please contact us. You can contact us at 104 High Street, Barkingside, Ilford, Essex, IG6 2DR, by telephone on 020 8150 7272, or by email at hello@dezignstudiointeriors.co.uk.